Job Description

Billing Team Supervisor

Core3 are delighted to be partnering with a leading professional services organisation to recruit a Billing Team Supervisor based in Bristol. This is an excellent opportunity for someone who enjoys leading people, improving processes, and managing a varied and fast-paced operational finance function.

Why join our client?

You’ll be joining a finance team that plays a central role in supporting the business. This organisation is committed to developing its people and offers a collaborative environment, ongoing training, and the opportunity to shape the billing operation as the business continues to grow.

How you’ll make an impact

As Billing Team Supervisor, you will lead a team of Billing Assistants and take ownership of the day to day running of the billing function. You will oversee workflows, support complex billing requirements, and ensure clients receive a consistent, high-quality service.

Key responsibilities include:

• Managing, coaching, and developing a team of Billing Assistants
• Overseeing workload allocation and ensuring requests are completed within agreed timeframes
• Acting as the escalation point for complex billing enquiries and providing timely solutions
• Coordinating billing activity across the wider finance teams to ensure accuracy and consistency
• Reviewing internal processes and recommending improvements to streamline operations
• Ensuring billing data and client information is accurate, current, and compliant
• Supporting the management of eBilling portfolios and reviewing aged debt where relevant
• Maintaining high standards of billing accuracy, including VAT and fee arrangements
• Managing billing requirements for clients with bespoke arrangements
• Guiding the team through busy periods such as month-end, with a hands-on approach
• Conducting one to ones, performance reviews, and supporting team development
• Supporting continuous improvement initiatives and helping prepare for future system upgrades
• Working closely with senior finance leads to resolve issues and deliver high-quality client service
  
  

Why our client is excited about you

You are a confident leader with strong billing knowledge and a passion for improving how things are done. You enjoy supporting others, solving problems, and creating a positive team environment. You bring professionalism, clear communication, and the ability to work calmly and effectively under pressure.

You’ll also bring:

• Experience supervising or mentoring within a billing, revenue or finance operations team
• Strong working knowledge of billing processes and financial controls
• Experience within professional services or a similar environment
• Strong organisation skills and an ability to manage multiple deadlines
• Excellent communication skills with confidence working across all levels of the business
• A proactive approach with a focus on continuous improvement
  
  

Desirable:

• Experience with billing or finance systems
• Knowledge of VAT within a billing context
  
  

What you’ll get in return

• £38,000 to £45,000 basic salary
• Hybrid working with 1/2 days per week in the Bristol office
• 25 days holiday plus bank holidays
• Flexible hours and supportive team culture
• Career development opportunities and ongoing training
• A role where your leadership and ideas truly matter
  
  

If this sounds like your next step, apply today or contact louis@core3.co.uk // 0117 213 0300 for more information.

For more roles, visit www.core3.co.uk