Credit Control Assistant
Core3 are delighted to be partnering with an award winning national professional services organisation to recruit a Credit Control Assistant in Bristol. This is an excellent opportunity for someone with strong office based or customer service experience who wants to build a long term career in finance. Full training and support will be provided.
Why join our client
You will be joining a large, successful professional services firm with over 1,800 people and a reputation for excellence. They work with high profile clients and have won multiple Law Firm of the Year awards in recent years.
Within that, you will be part of a friendly and collaborative finance team that plays a key role in how the business runs. You will gain exposure across billing, payments and client management, learning how a modern finance function supports a complex organisation.
This is a great step if you are currently in a call centre, customer service or administrative role and want to move into a more specialist, office based finance position with clear development.
How you’ll make an impact
As Credit Control Assistant, you will help keep client accounts accurate and up to date, making sure invoices are paid on time and queries are resolved quickly. You will work closely with both clients and internal teams, developing strong communication skills and a solid understanding of finance processes.
Key responsibilities include:
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Managing incoming queries via the shared finance inbox and responding promptly and professionally
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Speaking with clients by phone and email regarding outstanding invoices and account queries
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Supporting the monitoring of payments and helping to resolve issues around invoices or billing
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Preparing and sending invoices, statements and supporting documents
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Recording all correspondence accurately within the finance system so there is a clear audit trail
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Assisting with reconciliations and preparing information for regular reporting
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Liaising with internal teams to ensure client accounts are accurate, current and well maintained
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Producing simple reports to help track performance and outstanding items
You will play a visible part in protecting cash flow and supporting business performance, while learning the foundations of credit control and financial operations.
Why our client is excited about you
You are motivated, organised and ready for the next step. You bring a professional and confident manner, excellent attention to detail and the ability to communicate clearly with a wide range of people. You enjoy speaking to customers or clients, working with numbers and solving problems, and you want to move into a role where those skills can grow within a structured finance team.
You will also bring:
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Confidence with Excel and general IT systems
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Strong verbal and written communication skills, comfortable on the phone and over email
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Good organisation and the ability to manage your time and prioritise effectively
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A positive, proactive attitude and willingness to learn
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An interest in building a long term career within finance or accounting
Desirable:
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Previous experience in an administrative, customer service, call centre or finance related role, ideally in an office based environment
What you’ll get in return
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£25,000 to £30,000 basic salary depending on experience
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Hybrid working with flexibility around office days
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25 days holiday plus bank holidays, with holiday increasing with length of service
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Access to a flexible benefits scheme, including private medical insurance
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Flexible hours and a supportive working culture that values work life balance
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Structured training and professional development opportunities within a large finance team
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A collaborative environment where your contribution really matters and progression is encouraged
If this sounds like the right step for you, apply today or contact joe@core3.co.uk // louis@core3.co.uk for more information.